Booking & cost

  • How much does a home inspection cost?

    Price depends on which package you choose and the square footage of the home. Add-on testing is quoted separately, and you always approve the estimate before any additional service is performed. Call 304-951-3338 for a firm number on your specific property — there are no surprise fees on the invoice.

  • What's the difference between Basic, Pro and Elite?

    Basic is a full home inspection plus the free NPMA-33 termite inspection. Pro adds thermal imaging, which finds hidden moisture, missing insulation and overheating circuits. Elite adds indoor air quality testing on top of that and is our best value for buyers who want the complete picture.

  • How far in advance should I schedule?

    As soon as your offer is accepted. Inspection contingency windows are short, and booking early leaves room for follow-up testing or a specialist visit if something turns up. Call or email and we'll work around your closing timeline.

  • What areas do you serve?

    Charleston and the Kanawha Valley (St. Albans, Nitro, Dunbar, South Charleston, Cross Lanes, Hurricane), Huntington and Cabell County, and Beckley and southern West Virginia.

During the inspection

  • How long does an inspection take?

    Typically a few hours, depending on the home's size, age and condition. Larger or older properties take longer because there's more to look at — we don't rush to a schedule.

  • Should I be there?

    Yes, if you can. Walking the home with us is the best way to understand the findings, and you can ask questions in the moment rather than trying to interpret a report later. If you can't make it, we'll go through the report with you afterward.

  • What exactly do you inspect?

    Sites, grounds and grading; exterior; roofs and attics; garage, carport and outbuildings; interior; electrical; plumbing; and heating and cooling systems. Every inspection also includes a free NPMA-33 wood-destroying organism inspection.

  • Do you go on the roof?

    We evaluate the roof and attic, and we use drone aerial footage so you can see the roof surface, flashing and valleys for yourself rather than relying on a written description alone.

Reports

  • How fast do I get the report?

    Quickly — fast turnaround is one of the things clients mention most in our reviews. Mold and air quality results depend on the lab and take 3–5 days.

  • What does the report look like?

    It's detailed and organized by area of the home, with photos, and it includes links and resources explaining findings so you know what's a safety issue, what's a repair, and what's normal maintenance for a home of that age.

  • Can I use the report to ask the seller for repairs?

    Yes. Clients regularly use our reports to request repairs or credits before closing. The report documents findings clearly enough to support that conversation — what you negotiate is between you and your agent.

Testing services

  • Do you test for mold?

    Yes, and we do not perform remediation — so there's no incentive to find a problem that isn't there. Samples go to an independent professional lab with results in 3–5 days, and we include humidity, dew point and wet bulb readings with recommendations to prevent regrowth.

  • Why shouldn't a remediation company do my mold test?

    Because the company that gets paid to remove mold is the same company telling you whether you have it. An independent test removes that conflict entirely. It's the single most common piece of advice we give homeowners.

  • Do you offer radon testing?

    Radon is one of the safety add-on services we can help with. Call 304-951-3338 to confirm availability and pricing for your property. *(Confirm before publishing.)

  • Is termite inspection extra?

    No. The NPMA-33 wood-destroying organism inspection is included free with every home inspection package — most lenders require it, and most inspectors charge for it.

Credentials

  • Are you licensed and certified?

    Yes — licensed West Virginia home inspectors. Owner Kevin Arbogast is an InterNACHI Certified Professional Inspector with over 2,000 inspections completed. Scott Schilling, who covers our southern markets, is a licensed home inspector and a licensed electrician.

  • Are you insured?

    Yes. Call us for current certificate details if your lender or agent needs documentation.

  • Do you inspect commercial property?

    We handle foundation and roof inspections on commercial buildings in addition to residential work. Call to discuss scope and pricing for your property.